Privacy Policy
Last updated: March 2026
1. Information We Collect
When you create an account, we collect your name, email address, date of birth, and optionally your insurance ID. When you upload medical reports, we process the document to extract health values, lab names, report dates, and other medical information.
2. How We Use Your Information
Your health data is used solely to provide you with the DocDroid service: interpreting reports, tracking health trends, and enabling secure sharing with healthcare providers you authorize. We do not sell, rent, or share your personal health information with third parties for marketing or advertising purposes.
3. Data Security
All health data is encrypted using AES-256 encryption at rest. Data in transit is protected with TLS 1.3. Access to your data is controlled through secure authentication tokens. We implement strict access controls and audit logging to protect your information.
4. Data Residency
You can choose your data region during registration. Your data is stored and processed within the selected region (UAE, EU, US, or SA) in compliance with local data protection regulations, including the UAE Personal Data Protection Law (PDPL).
5. Consent Management
You have full control over who can access your health records. You can grant and revoke access to hospitals and insurance companies at any time through the Access Management section of your dashboard.
6. Your Rights
You have the right to access, correct, or delete your personal data at any time. You can export your health records or request complete account deletion by contacting our support team at support@docdroid.dev.
7. AI Processing
Our AI processes your uploaded documents to extract health information. This processing is automated and the results are stored within your account. AI-generated interpretations are for informational purposes only and do not constitute medical advice.
8. Contact
For privacy-related inquiries, please contact us at support@docdroid.dev or visit our Contact page.